privacy policy

proof. Pest Control (“proof.”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proofpest.com communicate with us, or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

information collection

We collect personal and non-personal information from you in the following ways:

A. Personal Information

When you voluntarily provide it to us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Service address or location

  • Any other information you provide via our contact forms, email, or phone communications

Payment information is securely processed and stored by our third-party service provider, FieldRoutes (a ServiceTitan company). proof. Pest Control does not directly collect, process, or store your payment card data.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and general location data

  • Browser type and version

  • Device identifiers

  • Website usage patterns (via cookies and analytics tools)

This data helps us understand how users interact with our website and improve our services.

information use

We may use your information for the following purposes:

  • To provide pest control services and fulfill customer requests

  • To respond to inquiries, quotes, and service appointments

  • To process payments through our third-party provider (FieldRoutes)

  • To send transactional and informational messages (such as service reminders or account updates)

  • To send marketing or promotional communications, where permitted by law

  • To analyze website performance and improve our online experience

  • To comply with legal obligations and protect our business interests

data sharing and disclosure

We do not sell, rent, or trade personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • FieldRoutes (ServiceTitan) for billing, service scheduling, and customer account management

  • Google Analytics for website performance tracking

  • Campaigner and FieldRoutes Marketing for email or SMS communications

These partners are contractually obligated to safeguard your information and use it only for the purposes specified by proof. Pest Control.

Required Disclosure for SMS Communications:

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

 We may also disclose information:

  • To comply with legal or regulatory obligations

  • To protect our rights, property, or safety, or that of others

  • In connection with a merger, sale, or acquisition of assets

user rights and choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to legal or contractual restrictions.

  • Opt-Out: Opt out of receiving promotional emails or SMS by following the unsubscribe instructions in our communications or by contacting us directly.

To exercise these rights, please contact us using the information below.

data security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and restricted access protocols.

However, please note that no data transmission over the internet or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

cookies and tracking technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze user behavior.

Cookies help us:

  • Maintain session information

  • Track website performance

  • Personalize content and advertising

You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. Disabling cookies may affect certain website features.

We use Google Analytics to understand site usage and improve performance. For information about Google Analytics data practices, visit:

https://policies.google.com/technologies/partner-sites

third-party links

Our website may contain links to external websites or services operated by third parties. proof. Pest Control is not responsible for the content, privacy practices, or security of such sites. We encourage users to review the privacy policies of any third-party websites they visit.

data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

children’s privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a minor, we will promptly delete it.

updates to this privacy policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

proof. Pest Control

Attn: Privacy Officer

Phone: (888) 291-5333

Website: proofpest.com

Mailing Address: 3990 East Riggs Road, Ste 1, Chandler, AZ 85249